Privacy Policy

Privacy Policy for Celtic Barks Staffie Behaviour Specialists

Last Updated: October 2023

1. Introduction

Welcome to Celtic Barks - Staffie behaviour Specialists! At Celtic Barks, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your personal data when you use our online dog training services.

By accessing or using Celtic Barks' services, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

We may collect and process the following categories of personal information:

2.1. Personal Identifiers: This includes your name, email address, telephone number, and other contact information provided when you register for our services.

2.2. Payment Information: We collect payment information, such as credit card details, to process payments for our services. Please note that we do not store your full payment card information, and all payment processing is handled by a secure third-party payment processor.

2.3. Training Data: We collect information related to your dog's training progress, including training records, feedback, and other data necessary for providing our dog training services.

2.4. Device and Usage Information: We may collect information about your device (such as your IP address, browser type, and operating system) and how you use our website and services, including your interaction with our content and features.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1. Providing Services: To deliver our online dog training services, including personalised training plans, progress tracking, and communication with our trainers.

3.2. Communication: To send you updates, newsletters, promotional materials, and respond to your enquiries or requests.

3.3. Payment Processing: To process payments and manage billing for our services.

3.4. Improvement and Analytics: To analyse and improve our services, including monitoring user behaviour and trends.

4. Sharing Your Information

We may share your personal information with the following third parties:

4.1. Service Providers: We may share your data with trusted service providers who help us deliver our services, process payments, and maintain our website.

4.2. Legal Compliance: We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights, privacy, safety, or property.

4.3. Consent: With your consent, we may share your information for other purposes not covered by this Privacy Policy.

5. Your Rights

You have the following rights regarding your personal information:

5.1. Access: You can request access to your personal data that we hold.

5.2. Correction: You can request corrections to inaccuracies in your personal data.

5.3. Deletion: You can request the deletion of your personal data, subject to legal limitations.

5.4. Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.

5.5. Withdraw Consent: You can withdraw your consent for certain data processing activities.

6. Security Measures

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

7. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Celtic Barks Ltd 

Email: info@celticbarks.com

Phone: 07311345946

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please review this policy periodically to stay informed about how we handle your personal information. The date of the latest update will be indicated at the beginning of the policy.

9. Consent

By using Celtic Barks Ltd's website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.